Here is the process fully explained and hopefully in plain English…
The first step for any new client is to register with us, which only takes a few minutes.
Registration is necessary to comply with Anti-Money Laundering regulations. As such, before any client can transact with us, they need to be registered.
In most situations, we can carry out the required identify checks automatically – without the need for someone to send in a copy of their passport and a bill.
Once you’ve registered with us, you are assigned an account manager who will understand your exact currency requirements, answer any questions you may have and quote you a live exchange rate.
You can rest assured that Key Currency will only ever carry out a transaction at an exchange rate agreed by yourself.
If you’re happy to go ahead at our quoted rate, we will book the transaction and email you a confirmation with all the details, including where to send your money. You then make your payment to our safeguarded client account as well as provide us with where you want the money sent (the destination bank account details).
As Key Currency is authorised and regulated by the Financial Conduct Authority, all client funds sent to us are held in safeguarded bank accounts with top tier banks - meaning your money is totally secure.
As soon as we receive your payment, we’ll convert your funds into the currency required and send them on to the bank account you have requested.
Your funds will usually arrive at their destination within 1-2 working days for most major currencies.
At each stage, we keep you fully informed for peace of mind.
In practice, the process is extremely quick and easy as we take care of the hard work for you.
Please get in touch if you have a currency requirement or would like us to ask any questions.
Call 01872 487 500 to speak to one of our team or find out current exchange rates, simply click on the button below.