USA
First class, professional service
At Key Currency, we are committed to providing the very best customer experience.
Your personal account manager at Key Currency will always be on hand to assist you, answer any questions you may have, and discuss and agree on the right time to transfer your money.
Quick and easy transfers
For US clients, we use Currency Cloud as our payment provider. Currency Cloud have regulatory licences in both the USA and UK.
The following services are provided via Currencycloud: Client onboarding, currency conversion and onward payments.
Regulatory Information
Payment services in the United States are provided by Visa Global Services Inc. (VGSI), a licensed money transmitter (NMLS ID 181032) in the states listed here. VGSI is licensed as a money transmitter by the New York Department of Financial Services. Mailing address: 900 Metro Center Blvd, Mailstop 1Z, Foster City, CA 94404. VGSI is also a registered Money Services Business (“MSB”) with FinCEN and a registered Foreign MSB with FINTRAC. For live customer support contact VGSI at (888) 733-0041.
Safeguarding statement
When funds are posted to your account, in line with regulatory requirements, the regulated [payment/e-money] institutions who we work with safeguard your funds. This means that the funds shown in your payment account or e-wallet are held at reputable banks or covered by an insurance policy, and most importantly, are protected for you in the event of our partner [e-money/payment] institutions’, or our, insolvency. Our partners stop safeguarding your funds when the money has been paid out of your account to your beneficiary’s account. If you require a breakdown of the exact amounts of funds you have safeguarded at each of our [e-money/payments partners] at a particular point in time, please do not hesitate to contact us.